OPERATION CHECK
LEXUS APP SUITE RESET PROCEDURE
(a) Duplicate the problem symptom.
(b) Check for DTCs and repair the systems for which any DTCs are output.
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(c) Check cellular phone compatibility.
(1) Check if the cellular phone/vehicle is compatible (Refer to http://www.lexus.com/MobileLink/).
(2) If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.
(d) Delete all paired devices from the cellular phone.
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(e) Remove the LEXUS App Suite app from the phone.
NOTICE:
Only perform this step if the customer is present and approves.
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(f) Reset the phone.
NOTICE:
Only perform this step if the customer is present and approves.
(1) Reboot the cellular phone. For instructions on how to reset a cellular devices, refer to the appropriate manufacturer's website.
(g) Reinstall the LEXUS App Suite app on the phone. (If removed.)
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(h) Delete all personal data from the head unit.
(1) Delete all personal data from the head unit.
NOTICE:
Only perform this step if the customer is present and approves.
HINT:
Re-installation of applications must be completed before applications will appear on the head unit.
(i) Disconnect the cable from the negative (-) battery terminal.
NOTICE:
After turning the engine switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.
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(1) Record all radio station presets.
(2) Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.
(j) Check if the problem symptom disappears.
Lexus RX (RX 350L, RX450h) 2016-2024 Owners Manual > Do-it-yourself
maintenance: 12-volt battery
Location
RX450h
The 12-volt battery is located in the
left-hand side of luggage compartment.
RX450hL
The 12-volt battery is located in the
left-hand side of luggage compartment.
Removing the 12-volt battery cover
RX450h
1. Lift the deck board and attach the hook.
2. Remove the cover af ...
Lexus RX (RX 350L, RX450h) 2016-2024 Repair Manual > Can Communication System: Radio Receiver Assembly Communication Stop Mode
DESCRIPTION Detection Item Symptom Trouble Area Radio Receiver Assembly Communication Stop Mode Either condition is met:
"Display and Navigation (AVN)" is not displayed on the CAN Bus Check screen of the Techstream.
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Communication system DTCs (DTCs that start with U) th ...