OPERATION CHECK
LEXUS APP SUITE RESET PROCEDURE
(a) Duplicate the problem symptom.
(b) Check for DTCs and repair the systems for which any DTCs are output.
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(c) Check cellular phone compatibility.
(1) Check if the cellular phone/vehicle is compatible (Refer to http://www.lexus.com/MobileLink/).
(2) If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.
(d) Delete all paired devices from the cellular phone.
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(e) Remove the LEXUS App Suite app from the phone.
NOTICE:
Only perform this step if the customer is present and approves.
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(f) Reset the phone.
NOTICE:
Only perform this step if the customer is present and approves.
(1) Reboot the cellular phone. For instructions on how to reset a cellular devices, refer to the appropriate manufacturer's website.
(g) Reinstall the LEXUS App Suite app on the phone. (If removed.)
(1) The procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.
(h) Delete all personal data from the head unit.
(1) Delete all personal data from the head unit.
NOTICE:
Only perform this step if the customer is present and approves.
HINT:
Re-installation of applications must be completed before applications will appear on the head unit.
(i) Disconnect the cable from the negative (-) battery terminal.
NOTICE:
After turning the engine switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work.
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(1) Record all radio station presets.
(2) Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.
(j) Check if the problem symptom disappears.
How To Proceed With Troubleshooting
Problem Symptoms TableLexus RX (RX 350L, RX450h) 2016-2026 Repair Manual > Intelligent Clearance Sonar System: Communication Error From Clearance Sonar ECU to VSC (C164B)
DESCRIPTION The vehicle stability control system receives intelligent clearance sonar system information from the clearance warning ECU assembly via CAN communication. When it is determined that there is a communication error between the skid control ECU and clearance warning ECU assembly, DTC C164B ...
Lexus RX (RX 350L, RX450h) 2016-2026 Repair Manual > Audio And Visual System (for 8 Inch Display): Precaution
PRECAUTION PRECAUTION FOR DISCONNECTING CABLE FROM NEGATIVE BATTERY TERMINAL NOTICE:
After the engine switch is turned off, the radio receiver assembly records various types of memory and settings. As a result, after turning the engine switch off, make sure to wait at least 120 seconds before dis ...