Lexus RX (RX 350L, RX450h) 2016-2023 Repair Manual: Cellular Phone Registration Failure

Lexus RX (RX 350L, RX450h) 2016-2023 Repair Manual / Audio & Visual & Telematics / Navigation / Multi Info Display / Navigation System / Cellular Phone Registration Failure

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

Click here

PROCEDURE

1.

CHECK USAGE CONDITION

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

  • The cellular phone is "Bluetooth" compatible.

    Click here

  • "Bluetooth" setting of the cellular phone is on.
  • Operating system and software of the cellular phone are the latest versions.
  • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
  • The "Wi-Fi" setting of the cellular phone is off.
  • The "Wi-Fi" tethering setting of the cellular phone is off.

(b) Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

2.

RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the engine switch off.

(c) Turn the engine switch on (ACC).

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

3.

BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE

(a) Place the cellular phone close to the radio receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

4.

CLEAR REGISTERED DEVICE INFORMATION

(a) Clear all "Bluetooth" devices registered to the cellular phone and the radio receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

5.

RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the engine switch off.

(c) Turn the engine switch on (ACC).

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

6.

CHECK USING ANOTHER VEHICLE

(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:

  • Make sure to obtain the customer's permission to perform this procedure.
  • After the inspection, clear the registered information and usage history acquired during the inspection.
  • If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

REPLACE RADIO RECEIVER ASSEMBLY

B

7.

CHECK USING ANOTHER CELLULAR PHONE

(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:

  • Make sure to obtain the customer's permission to perform this procedure.
  • After the inspection, clear the registered information and usage history acquired during the inspection.
  • If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)
B

REPLACE RADIO RECEIVER ASSEMBLY

    Voice is not Recognized
    PROCEDURE 1. CHECK CONDITION (a) While paying attention to the condition of the spoken voice command, perform a voice recognition operation. OK: Voice command is recognized normally. HINT: ...

    Cellular Phone Inspection
    PROCEDURE 1. CHECK USAGE CONDITION (a) Check that the vehicle and cellular phone meet the following conditions: NOTICE: If changing cellular phone settings, updating software, etc. is necessa ...

    Other materials:

    Lexus RX (RX 350L, RX450h) 2016-2023 Repair Manual > Steering System: Problem Symptoms Table
    PROBLEM SYMPTOMS TABLE HINT: Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspect ...

    Lexus RX (RX 350L, RX450h) 2016-2023 Repair Manual > Rear Power Seat Control System(for Third Row): Problem Symptoms Table
    PROBLEM SYMPTOMS TABLE NOTICE: When the fold seat control ECU (RH/LH seat) is replaced , it is necessary to perform initialization. Click here HINT: Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms ...

    Lexus RX (RX 350L, RX450h) 2016-{YEAR} Owners Manual

    Lexus RX (RX 350L, RX450h) 2016-{YEAR} Repair Manual

    Chevrolet Trax (2013-2022) Owner's Manual

    © 2023 Copyright www.lexusrx.net
    0.0192