CAUTION / NOTICE / HINT
HINT:
PROCEDURE
1. | VEHICLE BROUGHT TO WORKSHOP |
|
2. | CUSTOMER PROBLEM ANALYSIS |
HINT:
What | Vehicle model, system name |
When | Date, time, occurrence frequency |
Where | Road conditions |
Under what conditions? | Driving conditions, weather conditions |
How did it happen? | Problem symptoms |
|
3. | INSPECT BATTERY |
(a) Measure the battery voltage.
Standard voltage:
11 to 14 V
HINT:
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
|
4. | CHECK CAN COMMUNICATION SYSTEM* |
(a) Check if CAN communication system DTCs are output.
Click here
Result | Proceed to |
---|---|
CAN DTCs are not output. | A |
CAN DTCs are output. | B |
B | GO TO CAN COMMUNICATION SYSTEM |
|
5. | CHECK DTC* |
(a) Check for DTCs.
Safety connect system: Click here
Telematics system: Click here
Body Electrical > Telematics > Trouble Codes Result | Proceed to |
---|---|
DTCs are not output. | A |
Safety connect system DTCs are output. | B |
Telematics system DTCs are output. | C |
B | GO TO SAFETY CONNECT SYSTEM |
C | GO TO TELEMATICS SYSTEM |
|
6. | CHECK VEHICLE OPERATION HISTORY* |
(a) Check for vehicle control history and note any codes that are output.
Click here
Result | Proceed to |
---|---|
No vehicle control history is output | A |
Any vehicle control history is output | B |
B | GO TO VEHICLE CONTROL HISTORY |
|
7. | PROBLEM SYMPTOMS TABLE |
(a) Refer to Problem Symptoms Table.
Click here
Result | Proceed to |
---|---|
Fault is not listed in Problem Symptoms Table. | A |
Fault is listed in Problem Symptoms Table. | B |
HINT:
If the symptom does not recur and no DTCs are output, perform the simulation method.
Click here
B | GO TO STEP 9 |
|
8. | OVERALL ANALYSIS AND TROUBLESHOOTING* |
(a) Terminals of ECU
Click here
(b) Data List / Active Test
Click here
|
9. | REPAIR OR REPLACE |
|
10. | CONFIRMATION TEST |
NEXT | END |
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